Maintenance
In JANBY we have a big support team for the maintenance of both software and hardware in several countries. With each of our devices we take full compormise to offer an excellent support and client service.
Software updates
Recurring software and firmware updates on our devices.
Remote maintenance
Remote access to our devices for assistance and problem solving.
Cloud updates
Constant innovation and updates on the JANBY Cloud functionalities.
Hardware maintenance
Detection and correction of flaws and errors found in the equipment.
Corrective maintenance
Indication of procedures, advantages and possible risks derivated from the equipment or system.
Preventive maintenance
Equipment and installation maintenance through a review that guarantees the correct functioning and reliability.
Training and follow up
Continued service and mentoring.
JANBY Digital Kitchen Services
Consulting
Adapted to the needs of your business, developing new modules and knowledge
Training
Training related to both Sous -Vide recipes and other culinary processes
Menu building
Support for developing new menus and culinary innovation for your business
Mantenaince
Wide customer support network for software and equipment repair in different countries